Frequently Asked Questions
Everything you need to know about shopping with Mishti Gifts for your home.
How long will it take for my home decor items to arrive?
Standard shipping typically takes 5-7 business days. For fragile items like ceramics or glassware, we use specialized packaging to ensure they arrive safely, which may add 1-2 days to processing time.
What is your return policy for home accessories?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that personalized or custom-made gifts are non-returnable unless they arrive damaged.
Are the materials used in your products sustainable?
At Mishti Gifts, we prioritize eco-friendly sourcing. Many of our home products are handcrafted using sustainable wood, organic cotton, and recycled glass to minimize our environmental footprint.
Do you offer gift wrapping and personalized notes?
Yes! Since we specialize in gifting, you can select our premium gift wrapping option at checkout and include a custom message which we will hand-write on a decorative card.
What should I do if my order arrives damaged?
We take great care in packing, but accidents can happen. Please email us a photo of the damaged item and the packaging within 48 hours of delivery, and we will send a replacement immediately at no extra cost.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.